Bill Payment Options

man entering credit card info on laptopWe have several convenient methods for you to pay your utility bill.

Pay in Person

We accept cash, check and money orders as well as credit and debit cards at our office located at 700 7th Ave NE during our normal business hours (7am-4pm Monday-Friday).  After business hours, payments can be dropped off in the night deposit box located just past the drive-up window.

Pay Online, Mobile Device or by Telephone

Pay online, at myaccount.indytel.com

Register your account through our customer portal MyAccount and enable online viewing and payment options. 

Login to MyAccount for account information and payment options available to you 24-hours a day.  Pay by Visa, Mastercard or Discover.

Sign-up for e-Bill notifications. An email message will be sent instead of a mailed paper bill.  Your e-Bill message will contain links to allow you to view your bill and make payments online.

You may also pay your bill by using your debit or credit card by calling 877-885-7968.  Our third party provider, Payment Service Network, is available whenever you are ready, 24-hours a day; just follow the phone prompts to process your payment.  Please allow up to 48 hours for processing.

Automatic Payment (AutoPay)

Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at (319) 332-0100 or complete the online registration form.

Some advantages to using direct automatic payment are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a statement each month detailing the amount to be debited from your savings or checking account on the due date.

Pay by Mail

Payments can be sent to:

Independence Light & Power
PO Box 754
Independence, IA  50644

Please include the top stub of the bill to assure that your account is properly credited.