- Why is ILPT eliminating lndytel webmail email?
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There are security, reliability and compatibility concerns with the current email platform and no alternatives that meet ILPT standards. There is an increasing risk that a server failure on the current platform could wipe out historical customer emails with no recovery option.
- What makes other email, like Gmail better than lndytel email?
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Alternative email platforms like Gmail have several advantages over lndytel webmail:
Portable
Alternative email services (such as Gmail) move with you. An lndytel email account is only active when you have residential ILPT internet service.
Most people prefer an email service that can transfer with them if they move away from Independence or no longer purchase ILPT internet service.
High Quality
Most internet providers like ILPT have discontinued offering email. A robust, reliable email platform is no longer available for ILPT to purchase and provide to customers. We recommend customers choose a different email platform that meets our quality standards.
Secure
Email platforms like Gmail offer two-factor authentication. Two-factor authentication is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are.
These systems help keep out hackers and prevent access to your personal information and devices. We are unable to provide high quality two-factor authentication for @indytel.com email addresses.
Alternative email platforms also offer superior SPAM filters that are better at blocking potential email threats and do not block messages you need.
- What's the deadline for migrating off Indytel email?
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ILPT is eliminating email service May 1st, 2025.
- How do I get started moving to a different email platform?
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Online tutorials are available here. You can also call us at 319-332-0100
