NOTICE OF PROCEDURE FOR
REQUESTING INFORMATION FROM OR
REGISTERING COMPLAINTS WITH
INDEPENDENCE LIGHT & POWER, TELECOMMUNICATIONS
Persons desiring to request information from or register complaints with
Independence Light and Power, Telecommunications may do so by contacting:
General Manager
700 7th Avenue NE
Independence, IA 50644
319-332-0100
If Independence Light and Power, Telecommunications does not resolve your complaint, you may request assistance from the Iowa Utilities Board, Iowa Department of Commerce in one of the following ways: Electronically through the Online complaint form, By Email to customer@iub.iowa.gov, By phone 515.725.7321 or toll-free 877.565.4450, Send a letter by mail or in person at Iowa Utilities Board, Attn: Customer Service, 1375 E. Court Ave., Des Moines, Iowa 50319-0069 or By Fax 515.725.7398.