File a Complaint

NOTICE OF PROCEDURE FOR

REQUESTING INFORMATION FROM OR

REGISTERING COMPLAINTS WITH

 

INDEPENDENCE LIGHT & POWER, TELECOMMUNICATIONS

Persons desiring to request information from or register complaints with

Independence Light and Power, Telecommunications may do so by contacting:

General Manager

700 7th Avenue NE

Independence, IA 50644

319-332-0100

If Independence Light and Power, Telecommunications does not resolve your complaint, you may request assistance from the Iowa Utilities Board, Iowa Department of Commerce in one of the following ways:  Electronically through the Online complaint form, By Email to customer@iub.iowa.gov, By phone 515.725.7300 or toll-free877.565.4450, Send a letter by mail or in person atIowa Utilities Board, Attn: Customer Service, 1375 E. Court Ave., Des Moines, Iowa 50319-0069 or By Fax 515.725.7398.